1. Acceptance of these terms
Please read these Terms of Use (the “Terms”) carefully before using https://dropshiplabs.io (the “Site”) or engaging any of the services described below (the “Services”). The Site and Services are operated by Dropship Labs LLC (“Dropship Labs,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of Florida.
Your access to and use of the Site and Services is conditioned on your acceptance of these Terms. They apply to every visitor, user, and client who accesses the Site or engages our Services. By accessing the Site or purchasing a Service, you agree to be bound by these Terms. If you do not agree with any part of them, please do not use the Site or engage our Services.
2. Services
Dropship Labs provides digital services including web design, search engine optimization, mobile app development, social media marketing, email marketing, and digital growth strategy. The Site describes these services in general terms and provides a way to contact us about them.
The Site does not sell services or process payments. The scope, deliverables, timeline, and fees for any engagement are set out in a separate written proposal, statement of work, or service agreement signed by both parties. Where a signed agreement conflicts with these Terms, the signed agreement controls for that engagement. Submitting the contact form begins a conversation; it does not create a contract or oblige either party to proceed.
3. Service agreement: cancellations and refunds
Dropship Labs honors refunds on cancellation requests that are made in writing by email to info@dropshiplabs.io, provided the request is received prior to the initiation or completion of the service that was purchased.
The following conditions apply to all cancellations and refunds:
- Requests must be submitted in writing by email to info@dropshiplabs.io. Requests made by phone, text message, or social media are not sufficient on their own.
- A request must be received before work on the purchased service has been initiated, or before that service has been completed.
- A cancellation takes effect once you receive written confirmation from a Dropship Labs representative.
- Refunds are issued to the original payment method. Processing times are determined by your bank or payment provider.
- Third-party costs already incurred on your behalf — such as developer program fees, platform subscriptions, advertising spend, or domain registrations — are not refundable, as those amounts are paid to and retained by the third party rather than by Dropship Labs.
Where a signed service agreement sets out different cancellation or refund provisions for a particular engagement, that agreement controls.
4. Links to other websites
The Site and our deliverables may contain links to third-party websites or services that Dropship Labs does not own or control. We have no control over, and accept no responsibility for, the content, privacy practices, or conduct of any third-party website or service.
You acknowledge that Dropship Labs is not liable, directly or indirectly, for any damage or loss caused or alleged to be caused by your use of or reliance on any content, goods, or services available through those websites. We recommend reading the terms and privacy policies of any third-party site you visit.
5. Re-use of materials
Dropship Labs permits clients to use the marketing materials we supply to them — including product descriptions, images, video, and promotional creative provided as part of an engagement — on their own websites and on third-party platforms, at their discretion.
This permission does not extend to the Dropship Labs name, logo, or Site content, and it does not transfer any rights we do not hold. Where a deliverable incorporates third-party material such as stock imagery, fonts, or licensed software, your use remains subject to that third party’s licence.
6. Restrictions
You agree not to:
- Use the Site or Services for any unlawful purpose or in breach of these Terms
- Copy, resell, sublicense, or redistribute our deliverables as a competing product or service without our written permission
- Reverse engineer, decompile, or disassemble any code or system we provide, except where applicable law expressly permits it
- Remove or obscure any proprietary or attribution notice contained in a deliverable
- Submit false or misleading information, or impersonate another person or business
- Upload or transmit malware, or otherwise interfere with the operation of the Site
- Attempt to gain unauthorized access to the Site, its server, or any related system
- Use automated tools to scrape, harvest, or place unreasonable load on the Site
7. Termination
Without prejudice to any other rights available to us, Dropship Labs may suspend or terminate your access to the Site or Services if you fail to comply with these Terms. On termination, any licence granted to you under Section 5 ends with respect to materials for which payment has not been made, and you must stop using those materials.
Termination does not affect any amount already due and payable, and does not by itself entitle you to a refund of work already performed. Sections that by their nature should survive termination — including Sections 8, 9, 10, and 11 — continue to apply.
8. Intellectual property
The Site and its contents — including text, layout, design, graphics, icons, illustrations, code, and the Dropship Labs name and logo — are owned by Dropship Labs LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.
Ownership of work produced for a client is determined by that client’s signed service agreement. Unless that agreement assigns ownership to you, deliverables are licensed to you for your own business use rather than sold, and Dropship Labs retains ownership of any underlying tools, frameworks, templates, and know-how used to produce them.
9. Disclaimer of warranties
The Site and the Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Dropship Labs disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Site will be uninterrupted, timely, secure, or free of errors or harmful components, or that any defect will be corrected. We do not warrant that the Services will produce any particular commercial result. You acknowledge that you have read this section and accept it as part of the agreement between us.
10. Limitation of liability
To the fullest extent permitted by law, Dropship Labs LLC and its suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or relating to the Site, the Services, or any deliverable — even if we have been advised of the possibility of such damages.
Client-initiated changes. You are responsible for changes you or your personnel make to a website, application, hosting account, or marketing platform after delivery. Dropship Labs is not responsible for diagnosing, repairing, or supporting problems caused by those changes, and is not liable for any resulting downtime, loss of performance, or loss of income.
Domain and hosting transfers. Where you request a domain or hosting transfer, Dropship Labs is not liable for downtime occurring during the transfer, or for any loss of income, revenue, or business opportunity resulting from it. Transfers involve technical processes controlled by registrars and providers rather than by us, and we recommend planning them to minimise disruption.
Our total aggregate liability arising out of or relating to the Site and the Services is limited to the amount you paid to Dropship Labs for the specific service giving rise to the claim. Some jurisdictions do not permit certain limitations, so parts of this section may not apply to you.
11. Governing law
These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. You agree that the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction over any dispute arising out of these Terms, the Site, or the Services.
Our failure to enforce any right or provision of these Terms is not a waiver of that right. If any provision is held invalid or unenforceable by a court, the remaining provisions remain in full effect. Together with any signed service agreement, these Terms constitute the entire agreement between us regarding the Site and the Services, and supersede any prior agreement on that subject.
12. Changes to these terms
We may modify or replace these Terms at our discretion. Where a revision is material, we will make reasonable efforts to provide at least 30 days’ notice before the new terms take effect; what constitutes a material change is determined at our discretion. The effective date at the top of this page will be updated whenever the Terms change.
By continuing to access the Site or use the Services after a revision takes effect, you agree to be bound by the revised Terms. If you do not agree to them, please stop using the Site and Services.
13. Contact us
If you have any questions about these Terms, please contact us:
- Email: info@dropshiplabs.io
- Legal entity: Dropship Labs LLC
- Mailing address: 2125 Biscayne Blvd, Ste 204 #8500, Miami, FL 33137